All sales are final. Landon Living only accepts returns on defective or damaged merchandise. Landon Living does not accept returns for buyers remorse.

In the event that a customer receives defective or damaged merchandise, the damage must be reported within 24 hours of delivery by the shipping company so we can assist you in getting a replacement.

PLEASE INSPECT ALL DELIVERIES AS SOON AS THEY ARE RECEIVED. DO NOT SIGN FOR ANY DELIVERY UNLESS IT’S BEEN INSPECTED FOR DAMAGE FIRST.

If damage is noted, write “damage noted” on the delivery receipt and take detailed pictures of the packaging and all damage to the merchandise. IF THE DRIVER WON’T LET YOU INSPECT THE MERCHANDISE AND YOU WANT TO ACCEPT THE DELIVERY WRITE “DENIED INSPECTION BY DRIVER” ON THE DELIVERY RECEIPT, BILL OF LADING OR ELECTRONIC SIGNATURE PANEL AND THEN SIGN IT. DO NOT SIGN IT WITHOUT WRITING THIS.

To report the damaged merchandise, please email: ClientSupport@LandonLiving.com

Landon Living will give you a return authorization number. Please write this number on the outside of the box and the packing slip inside the box so we can process your return swiftly. Our customer service team will make every effort to process a replacement order within 7-10 business days from receipt of your return.